What is casework?

If you are experiencing a problem with a federal agency, my office may be able to assist you in resovling your problem.

A federal agency is part of the President's Cabinet such as the Department of Agriculture or an independent agency such as the Equal Employment Opportunity Commission. If you are unsure whether your problem involves a federal agency, visit the White House web page for more information.

While I cannot ask the agency to do anything they are not able to do under law or regulations, I can make sure all your rights are respected and that errors in procedure are corrected.

You may wish to contact the federal agency directly to see if they have the information you need or can look into your problem for you.

However, if your problem is a judicial or court matter, I cannot assist you as this does not fall under my jurisdiction as a U.S. Senator. For example, I cannot assist you with matters involving child custody, divorce or criminal trials or imprisonment.

Problems with Colorado State Agencies are also not under my jurisdiction as a U.S. Senator. For example, I cannot assist you with matters involving child support, welfare or state taxes. For these matters you should contact Governor Bill Owens at:

Governor Bill Owens
136 State Capitol
Denver, CO 80203-1792
Voice: 303-866-2471 Fax: (303) 866-2003
The Governor's Home Page

Now that you have determined your problem is one I can help you with there are steps you need to follow. To prepare to open a case, click here.

Services for Coloradans:
Academy Nominations
Colorado State Agencies
Internships
Letter and Picture Requests

Links to Federal Agencies:

The White House
The Bureau of Consular Affairs
The Bureau of Land Management
The Cabinet
The Department of Agriculture
The Department of Commerce
The Department of Defense
The Department of Education
The Department of Energy
The Department of Health & Human Services
The Department of Housing &Urban Affairs
The Department of Interior
The Department of Justice
The Department of Labor
The Department of State
The Department of Transportation
The Department of Treasury
The Department of Veterans' Affairs
Environmental Protection Agency
Equal Employment Opportunity Commission
Federal Aviation Administration
Federal Communications Commission
Federal Election Commission
Federal Emergency Management Agency
Federal Trade Commission
Fish and Wildlife Service
Food & Drug Administration
Immigration and Naturalization Service
Internal Revenue Service
National Space &Aeronautics Administration
Occupational Safety &Health Administration
Small Business Administration
Social Security Administration
U.S. Securities & Exchange Commission
United States Postal Service

For a more comprehensive list of
government agencies please visit:

Federal Consumer Information Center